The vehicle was parked at his residence when he observed that the rear liftgate exhibited a crack near the emblem. The explorer suv is a vehicle designed by ford motor co. Ford explorer body parts collision repair, restoration. The affected suvs named in the cracked tailgate lawsuit are the 20022005 ford explorer, 20022005 mercury mountaineer and the 20032005 lincoln aviator.
The proposed classaction lawsuit accuses ford of selling the explorer and two additional suvs with defective rear panels, called appliques, that crack and cause the liftgate windows to chip and. Is there still a class action suit pending for the rear hatch cracking on 2002 ford explorer. Ford explorer defective tailgate class action lawsuit. The 20112017 ford explorer has a dangerous defect that ford has known about for years. I worked for ford for 2 12 years and can not believe that they will not fix this problem. How to replace liftgate glass hinge 0205 mercury mountaineer. Order liftgate tailgate panel kit for your 2004 ford explorer and pick it up in storemake your purchase, find a store near you, and get directions. I cant seem to find any way to remove the back panel to see what is wrong. I know this stuff is more than strong enough to hold the panel on.
Ford tailgate cracks continue to plague explorer owners. With ford hurting for business you would think that they would repair these to keep their customers. On another note i noticed the atom smashers at ford redesigned the liftgate on the new models and did away with the panel. My 2005 ford explorer recently got a crack in the top hatch panel. Ford explorer a cosmetic crack may develop on the liftgate 681 reports. Does ford have a program to repair a cracked rear liftgate panel just below the glass. Tailgate locks free delivery possible on eligible purchases. Today i show you how to replace the cracked rear hatch trim on the explorer with a brand new one, but rather than just replace it, i decided to shave off the rear ford emblem. The contact stated that the rear lift gate panel was cracked below the glass and the vehicle had never been involved in any accidents. The explorer s lift gate has a builtin window that can be opened without opening the entire rear door. Ford explorer body problems and repair descriptions at truedelta. Replacing the lift gate latch can easily be done with advice from a mechanic. She then informed ford, but they refused to pay for the repairs.
Jun 20, 2011 a federal class action lawsuit claims that ford motor company knew that the tailgate panels crack on its 20022005 ford explorers and mercury mountaineers, and its 20032005 lincoln aviators, but actively concealed the defect from consumers. The vehicle was taken to an authorized dealer for inspection. A consumer fraud class action lawsuit has been filed in the united states district court for the northern district of california on behalf of a proposed nationwide class of consumers of certain ford suvs that have experienced damage, in the form of a large crack, to the tailgate of their vehicles. Replace your wornout or faulty component with this quality replacement from wve. To see how frequently ford explorer problems occur, check out our car reliability stats. Enough ford tailgate complaints have come to light that a ford explorer lift gate cracks page exists on facebook. When the air is cold, and there is a burst of moisture, or a quick temperature change, cracks can happen in the panel. Ford explorer s cracked lift gate results in class action lawsuit. Learn more about this problem, when it occurs and how to fix it. The crack happened on a fall day, temperature in the mid 50s. Apr 05, 2020 the most troublesome problem on the ford explorer was a cosmetic crack on its liftgate trim panel near the ford emblem.
I own a 2002 ford explorer and the plastic on the tailgate beside the emblem is cracked. I was pulling the latch to open the rear hatch and something seemed to pop and the hatch didnt open. Will ford motor company do anything about this problem. Watch this video to learn how to replace a cloudy or cracked headlight or change a burnt out. Hatchbackliftgate problems of the 2002 ford explorer part 1. Furthermore, for those who purchased and suffered tailgate cracks, ford refused to fix the damage. A broken lift gate latch can make using an suv a nuisance. Sep 27, 2017 the large crack down the tailgate is inevitable and should be covered under warranty. Oct 30, 2015 owners experiencing any of these problems may be successful in getting ford to repair the damage as a goodwill gesture, but the odds of that are similarly bleak due to the ongoing class action. I have seen several explorers with this same crack.
Apr 03, 2012 on my 2003 ford explorer, the liftgate handle broke. The 2004 ford explorer has 769 problems reported for cracked panel below the rear window. One of the more common problems with some ford models, and especially with a ford explorer, are cracks that happen in the rear panel. We sent a letter to ford and they just blew it off as too bad for you.
The most commonly reported ford explorer problem is. Buy tailgate liftgate latch with lock rear replacement for ford explorer sport trac super duty f150 f150 pickup truck lincoln mark lt f75z9943170aa. Rear liftgate on my 2002 ford explorer eddie bauer has a crack in it. The page hosts a good number of ford explorer owners complaints and commiserations. My lift gate on my 2002 ford explorer eddie bauer just cracked last night and upon research i found out that this is a common problem with this year explorer. It is rare that i see a 20022005 explorer on the road that does not have the crack. The lift gate fell off the hinges when it was being closed. How to open a ford explorers lift gate it still runs. I recently replaced the lock activator for the liftgate on my explorer. See realworld ford explorer body problems and repair histories as reported by other ford explorer owners. Well this was the easiest small repair i did on my ford explorer ltd. Order liftgate tailgate panel kit for your 2002 ford explorer and pick it up in storemake your purchase, find a store near you, and get directions.
Its a widespread problem in all ford family suvs from that generation, including the mercury mountaineer and lincoln aviator. I didnt really have any other choice, so i said yes, id go for the repair that they would pay for i dont know what. I am concerned that the glass will become loose and fall out and hurt someone. For explorer g3 gold 0205 upgraded rear hatch lift gate. This product is designed and tested to ensure the ultimate in durability. My daughter has the same problem with her ford explorer. This is a police application only and was implemented as a result of a request from the police advisory board. This concern can be caused by repeated manual closing of the power liftgate. I have a 2005 ford explorer and the plastic panel at the bottom edge of the upper lift gate has cracked. Free ford explorer repair manual pdf whether you want to get the repair manual for fiesta, fusion, taurus, mustang, focus expedition, escape, f150 or transit connect, our company is capable to original ford repair manualswritten by the ford motor company specifically for the year and vehicles listed. I have a index finger long crack in the lift gate right by the lincoln emblem.
It is a defect with the rear lift gate and ford needs to address this problem. We too have a crack on the rear hatch panel that runs from top to bottom past the ford emblem 2002 ford explorer xls. The complaints involve a plastic body panel covering the lift gate that cracks for no apparent reason, even on vehicles protected from sunlight and weather. This is a common problem im seeing on the road and also on posts to various web sites. How to fix the cracked panel below the rear window glass on the lift gate. Find a quality ford explorer decklid tailgate and other used auto parts from the top auto salvage yards. The vehicle was taken to an authorized dealership where the contact was informed that the failure was known but she would be responsible for repair costs. The best example i have was from this past spring i went to a park and there were two 2002 ford explorers and a 2002 mercury mariner. Hough then had to pay outofpocket to fix her explorer s tailgate. October, 2014 a consolidated ford cracked tailgate classaction lawsuit is moving forward on claims ford sold suvs with tailgates that are prone to crack because of defective materials.
The 2003 ford explorer has 549 problems reported for cracked panel below the rear window. Has anyone had any luck getting a free repair from ford. A mechanic stated that it needed two glass brackets and the hinges needed to be replaced. Does any one know if there has been a recall on this problem.
I have filed a report with the federal watchdogs and since this isnt a safety issue, there isnt a recall. Ford explorers cracked lift gate results in class action. The problem is this the window lock on the liftgate does not lock with the rest of the locks. Rear liftgate release switch activation 2016 ford explorer. I personally have seen hundreds of the same thing happen to other people. Ford defective cracked tailgate class action top class. Ford knew about the problem in early 2002 as evidenced by a series of technical service bulletins tsb. The lift gate window portion of my 2002 ford explorer has sustained a crack directly down the middle under the glass. Learn about this problem, why it occurs, and how to fix it. How to replace the trim on liftgate hatch when it cracks. Ford explorer questions rear hatch handle doesnt work.
Some 200203 built explorer s either xlt or limited may experience the rear applique panel becoming damaged cracked without glass damage. Learn how to replace a lift gate latch in this free auto repair video series featuring a certified mechanic. Im thinking about just putting my new one on with 3m double sided tape. Ford had a bad design by gluing a piece of painted plastic to glass. The contact was forced to drive the vehicle with the lift gate disconnected. Owners seeking to request a good faith repair from ford are advised to call ford customer service directly at 18003923673. I believe that ford should have never put a fiberglass or plastic body part on something that opens and closes regularly. Join this group if you or someone you know has a ford explorer or mercury mountaineer with a cracked rear lift gate trim panel. Liftgate hatch crack below windshield next to ford logo. Ford cracked tailgate class action lawsuit top class actions. Is there still a class action suit pending for the rear hat. Another commenter on the site said, the original cracked. Dear ford it is time for me to buy a new car for my wife.
Ford explorer body problems and repair descriptions at. Is there still a class action suit pending for the rear. Regardless of the cause, we have the replacement body parts for the repair. I see ford has a new glue that is supposed to let the panel move freely. Rear liftgate had a crack just below the glass on the 2003 explorer. National fraud class action filed against ford over. The crack appeared following colder weather, seemingly overnight. Ford explorer 2006, liftgate release switch by wve. Liftgate hatch crack below windshield next to ford logo 2002. A collision can damage your ford explorer in an instant, or it can gradually decay from rust. Lift gate plastic panel just cracked in november of 2018.
Previously the entire liftgate was to be replaced but now only the applique needs servicing. The ford class action lawsuit claims the cracked tailgate problem is caused by a design defect or manufacturing flaw that allows moisture to collect behind. Rear tailgate has cracked and ford wont do anything even though almost all explorers driving down the road have the same issue robert e. Find ford explorer recalls information, reported by the nhtsa, and we will help you find a nearby service center where you can get your car fixed. The rear liftgate release switch will become disabled after the 45 seconds have expired or after the liftgate has been opened and closed this function operates independent of either the door trim lockunlock switches or the fob lock unlock buttons. Most models are fivedoor models, with the fifth door being the rear lift gate on the back of the vehicle. In that tsb, ford says vehicles may exhibit a damagedcracked plastic applique on the tailgate. Exterior door handles free delivery possible on eligible purchases. See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. My 2002 explorer xlt v8 has the crack, and my sisterinlaws 2004 explorer xls both have the crack. If you own a 20022005 explorer, chances are your rear liftgate is cracked. There are thousands of people with the same problem as i have that i found while doing a quick search. The most troublesome problem on the ford explorer was a cosmetic crack on its liftgate trim panel near the ford emblem.
Ford explorers cracked lift gate results in class action lawsuit. The crack is clean cut and appears to expand and close when the weather is cold and contracts and closes when the weather is hot. Ford explorer a cosmetic crack may develop on the liftgate. We have the largest selection of ford explorer decklid tailgate parts at discount prices. Also, see repair breakdown by problem area and cost. A cosmetic crack may develop on the liftgate a cosmetic crack may develop on the liftgate a cosmetic crack may develop on the plastic liftgate trim panel.
Does ford have a program to repair a cra cked rear liftgate panel just below the glass. Owners seeking to request a good faith repair from ford are advised to call ford customer service directly at 1800. Glass fasteners fit different generations of explorer and may also fit the vehicles twin, the mercury mountaineer. Are explorer liftgate latches and hinges available. This same problem happened on my 2002, ford explorer. Ford should replace the liftgate with a better designed one. Replacing the cracked rear hatch trim project off road. The question should be who doesnt have a cracked panel on there liftgate as opposed to who does. Is there still a class action suit pending for the. Hatchbackliftgate problems of the 2003 ford explorer part 2. The type of latches and hinges needed for a ford explorer rear hatch or liftgate depend upon the model year, trim type, and edition of explorer. Ford explorer cracked rear panel lawsuit seeks class. Had it fixed at the same time ford recalled the hinges for the liftgate glass panel that was prone to fail and break the glass. Like the first time, ford refused to repair the part.
1171 732 385 191 1520 18 1238 1269 1420 1197 855 722 1183 485 852 134 1385 767 662 147 1179 1074 287 1534 77 1422 1115 1050 88 228 537 557 369 1484